At Azora, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when interacting with our website and services.

INFORMATION WE COLLECT

a. Personal Information

When you make a purchase from Azora or engage with our services, we may collect personal details such as your name, email address, shipping address, phone number, and payment information. This information helps us fulfill your orders, support customer service, and communicate with you.

b. Device and Usage Information

When you browse our site, we automatically collect technical data such as your IP address, browser type, and operating system. This helps us understand user behavior and improve our website's performance.

USE OF INFORMATION

We may use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you about your purchases, returns, or inquiries
• To send marketing emails or newsletters (only if you opt in)
• To improve our website, services, and customer experience
• To detect and prevent fraud or other unauthorized activities

SHARING OF INFORMATION

We do not sell your personal information. However, we may share it with:

• Trusted third-party service providers who assist us in operating our website or fulfilling orders
• Marketing partners, only if you have given consent
• Legal authorities, when required by law

We ensure these third parties uphold privacy and security standards comparable to ours.

BUSINESS TRANSFERS

If Azora is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

EMAIL COMMUNICATIONS

If you opt in to receive marketing emails, you can unsubscribe at any time by clicking the link in the email or contacting us directly. Transactional emails related to your orders will still be sent as needed.

DELETING DATA

You may request to have your personal information deleted by contacting us at the email address of our Customer Services department provided at the bottom of this page. Please note that deleting certain information may affect your ability to use some features of our website.

DATA SECURITY

We take commercially reasonable steps to protect your information. However, please be aware that no method of transmission over the Internet is 100% secure. By using our services, you acknowledge and accept these risks.

INTERNATIONAL USERS

If you are accessing our website from outside India, be aware that your information may be transferred to, stored, and processed in India, where our servers are located and operated.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after such changes constitutes your acceptance of the new policy.

ANTI-PHISHING MEASURES

Azora will never ask you for sensitive personal information such as credit card numbers or passwords via email. If you receive any suspicious email, please contact us immediately.

CONTACT US

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us via the contact links at the bottom of the page.